When we do our research, we pay attention to the things our customers prioritize: price, contract length, and customer service. Our research involves an analysis of each company’s contract details, website, and pricing.
We look at the basic rates from each home security company, and in the majority of cases there are two sign-up costs that can come your way: monitoring fees and starting costs.
We also look at the terms and conditions in the contracts with a focus on all customer-related, return, and cancellation policies, etc.
Finally, we evaluate their customer support quality, working hours, and contact methods.