Our verdict: Esurance is backed by Allstate, and offers good coverage, an excellent mobile app, and serves 43 states. It’s also easy to switch to Esurance if you have another home insurance provider.
Esurance is part of the Allstate family, providing simple, transparent, and customizable home insurance. It sold its first policy in 1999 and was among the first companies to offer auto coverage online. Esurance Home Insurance has expanded its services to 43 states since.
Esurance also utilizes the latest technology to improve customer experience and other operations. As a result, policyholders who have their insurance with different companies can easily switch to Esurance and enjoy smarter products, seamless experience, and convenient tools backed by Allstate.
Keep on reading to find out more about the company’s prices, discounts, and coverage options.
Esurance Home Insurance Pros and Cons
You should consider all about the insurer you plan to purchase your policy from. This is our list of Esurance’s best and worst aspects to help you decide if it’s a company you’ll be satisfied with.
- Excellent online tool
- The app allows for easy policy management
- Fast claims process
- Backed by Allstate
- Easy to switch from other insurers
- Only six minutes to receive an online quote
- Charges cancelation fees
- Allstate might completely take over Esurance
Esurance Homeowners Insurance Overview
Esurance provides home insurance policies in 43 states, but it can help you get a policy even if you don’t live in supported areas. In addition, its standard policy includes water backup and fire department charges coverage, which other insurers rarely do.
You can include many add-ons in your policy to expand coverage. For example, the identity theft protection features up to $10,000 to help you restore your personal information. Other additional policies are increased building structure coverage, extended premises, and similar.
Let’s take a look at property-related insurance policies and their features.
Esurance house insurance policies protect your home from perils like:
- Fires, wind, lightning
- Vehicles crashed into your home
- Theft and vandalism
- Weight of ice, etc.
You can insure your dwelling, and other structures on your land, like tool sheds or gazebos. This policy also protects your personal belongings, such as:
- Appliances and similar
You’ll also enjoy medical bills coverage that pays for expenses if a guest gets injured on your property.
Esurance insurance covers water damage and potential fire department charges. You can personalize your policy with add-ons and protect personal belongings, identity, rental income, home daycare, extended premises, and more.
If you’re living in a rented house or an apartment, chances are your landlord will have an insurance policy that covers the house alone. That is why you should consider purchasing renters insurance and protect your personal belongings.
This type of insurance covers:
- Personal property
- Personal liability
- Medical payments to others
- Additional living expenses
Esurance condo insurance is ideal if you own a condo unit. Since the association master’s policy likely doesn’t cover anything inside of your place, condo insurance protects your personal belongings.
However, if you wish to purchase it, you’ll be redirected to Allstate’s website. There, you’ll see that it covers:
- Sudden and accidental water damage
You can contact your local Allstate agent and ask about further details.
Esurance offers flood insurance via the National Flood Insurance Program. This insurance program offers several basic policies:
- Dwelling coverage
- Other structures coverage
- Personal property protection
The dwelling coverage helps pay out the rebuilding of the physical structure of your home and has a maximum limit of $250,000.
Other structures coverage applies to the detached-from-your-home structures, like a fence, utility line, garage, swimming pool, and similar.
Finally, personal property protection includes clothing, furniture, and other items.
Esurance mobile app has user-friendly navigation, helpful policy pages, roadside assistance, notification customization options, and a fingerprint scan. With it, you can:
- Check the coverages
- Add a new car
- File a new claim
- Pay your bills
- Update payment method and more
However, the app is geared towards car insurance policyholders. Overall, the reviews are positive, and the customers are satisfied.
Esurance homeowners insurance reviews in regard to the company’s financial strength are generally positive. A.M. Best gives it an A+ rating, which indicates an ability to cover claims without issues.
However, Esurance received a complaint index score of 3.94 at the National Association of Insurance Commissioners. That is over three times the average complaints. Keep in mind that in 2020, Allstate announced that Esurance might soon be phased out, so you may experience some difficulties with your claims.
Esurance Customer Service
Esurance customer satisfaction ratings are mixed. Many customers who recently had to deal with Esurance customer support had a poor experience. Both auto and home insurance policyholders encountered issues.
Customers complained about a price increase, no returned calls, and weak coverage. Esurance is not even listed on J.D. Power’s 2020 Home Insurance Study and overall customer satisfaction index.
On the other hand, Allstate is featured in the J.D. Power study with a score of 829/1,000. Since Allstate plans to completely take over Esurance, chances are its customer support will change as well.
- Clearsurance — 4
- NerdWallet — 4
- Consumeraffairs — 3.9
- Wallethub — 3.8
Esurance Home Insurance Quote
Several factors affect your monthly home insurance premium, and the most significant are your location, home age, selected coverage, and deductible. The average cost of the homeowners policies is usually calculated for $250,000-worth dwelling and compared to the national average of $100 monthly fee.
Esurance’s average monthly premium of approximately $306 is way more expensive than the national average and offers from other insurers. However, the company provides a standard list of discounts that you might qualify for.
Esurance Discount List
The official company website doesn’t feature all the information on the currently available discounts, so you may have to contact an agent for more details.
A standard offer is to save on your premium by purchasing your home and auto insurance policies with Esurance.
If you have any type of protective devices, such as burglar alarms, fire or smoke detectors, and similar, you might qualify for this discount and lower your Esurance home insurance quote.
This deal depends on Esurance’s evaluation of your records, and you might be eligible if you have a responsible payment history.
Use the app to submit a DIY home inspection video during the first 20 days after your policy takes effect to qualify for this deal.
If you didn’t submit any claims in the last year, reach out to ask about this discount.
As the name reveals, this discount is available to homeowners who don’t smoke.
You can qualify for a discount if your roof is hail-resistant.
Esurance Homeowners Quote Comparison
The price is a crucial factor in your decision to purchase a home insurance policy. Let’s see how Esurance compares to other popular providers, like Nationwide and Liberty Mutual.
Nationwide vs. Esurance
We already mentioned that the monthly premium of an Esurance policy is about $300. That is significantly higher than the national average, and plenty of other companies offer more affordable options.
For example, Nationwide home insurance annual premiums are about $990, which is $82 per month, making it one of the best Esurance home insurance alternatives. Nationwide also offers great discounts to help you save.
Liberty Mutual vs. Esurance
Liberty Mutual also offers comprehensible policies, but they may be even more expensive than Esurance’s. The monthly premiums range from $87 to $359, and the cost mainly depends on your location.
However, Liberty Mutual has better discounts and deals, divided into sections related to the customers, homes, and policies. On the other hand, you have limited options to save with Esurance homeowners insurance discounts.
Overall Competition Comparison
Let’s see how Esurance compares to a few other successful insurers. We’ll explore financial strength ratings, customer support quality, and policy availability to see which company offers the best service.
Esurance vs. Erie
A.M. Best gives Esurance a great rating (A+), but unfortunately, NAIC has calculated a low complaint index score — 3.94, which shows it has a high number of customer complaints.
Esurance home insurance is also not listed on J.D. Power’s 2020 Home Insurance Study and overall customer satisfaction index, and its customer reviews are mixed. On the other hand, ERIE has the same A.M. Best rating but is on the Fortune 500 list and is awarded for its customer support service.
ERIE also has a high rating on J.D. Power’s list — 839/1,000. Regarding policy availability, Esurance offers services in about 43 states, while ERIE serves only 12.
Esurance vs. Progressive
A.M. Best ranks Progressive with an A+, which is the same rating that Esurance has. S&P also gives Progressive a high AA rating. That shows it is a financially solid company and has no troubles paying out claims.
Regarding customer support ratings, J.D. Power ranks Progressive with a 797/1,000 in its 2020 Home Insurance Study, while Esurance is not featured at all. Progressive is available in all 50 states and Canada.
Esurance vs. Allstate
Allstate is among the best insurers in the US and is currently backing Esurance. The company has an A+ rating from A.M. Best, and it’s confirmed as a financially strong insurer. Furthermore, Allstate will likely completely take over Esurance in the future.
J.D. Power gives Allstate a score of 829/1,000 regarding customer satisfaction, which puts it near the top of the list in the 2020 Home Insurance Study. The company is also known for offering its policies in all 50 states and Washington DC.
At the moment, Esurance is an Allstate company, but nobody knows if or when Allstate will completely take over. That can cause issues with customer support and Esurance home insurance policies.
Another drawback is the price of homeowners insurance. While the national average monthly insurance price is $100, Esurance premiums are close to $300, which is significantly more. Considering the mixed customer reviews and mediocre list of discounts, we don’t find the basis for such high premiums.
On the other hand, Esurance offers its clients to conveniently handle all their paperwork online or via the mobile app. Furthermore, it will take you about six minutes to get a home insurance quote and decide if Esurance is the right fit.
People Also Ask
Esurance has enough funds to manage claims, backed by Allstate and further confirmed by its financial ratings. However, the customer satisfaction ratings are low, and the reviews are mixed, meaning Esurance could definitely do better.
Overall, it offers good coverage, and the mobile app has plenty of satisfied users. If you decide to go with Esurance, you can also include some add-ons and expand your coverage. The list of discounts could be diversified, but the ones it has should be enough to lower your premium.
One of the most common discounts is the multi-policy or bundle discount. You can purchase two policies and save on your premium. The combined policies are usually home and auto insurance, but you might also consider renters, condo, or landlord with auto insurance.
With Esurance, you have the multi-policy deal and bundle car and home insurance. There are also several other ways to save, but bundling could give you the best deal.
If you have any concerns or need answers regarding your policies, you can call Esurance on the phone number listed on the website. The team is available every day, from 6 AM to 12 AM CT.
You can also email the support or reach out to the official Facebook or Twitter page — @Esurance. There’s also an address for postal mail if you prefer it.
Recent customer ratings reveal that Esurance could do a better job with its policyholders. If you have any difficulties, contact Esurance as soon as possible.
Esurance is a company that offers a variety of policies, including home insurance. It will help protect your home, personal belongings, and more. If you’re looking to customize your coverage, you can pay for jewelry, artwork, and similar add-ons.
This home insurance also applies to other structures on the land, like sheds, gazebos, or garages. The standard coverage includes anything you might need in case of an accident or natural disaster.
If you’re looking to cancel your Esurance policy, know that you’ll be charged a fee. You will likely pay 10% of your remaining premium balance or a flat rate, ranging between $30 and $50 if you cancel during the term.
Many other insurers don’t charge these fees, but it’s legal to do so. If you’re having any doubts about Esurance, it’s best you reach out to a representative. The agents will answer all your questions, and you’ll easily decide whether to stay with Esurance home insurance.