ADT Review

The majority of ADT reviews will tell you only about the prices and products offered here, however,  you will learn the various plans and services provided by this security system company. We know how important home and family safety can be, which is why we would like to make your search and decision process as easy as possible.

We will take a deep look into ADT, its security equipment, plans and additional costs, contracts, customer service, and more. It’s important to know who to trust and who will be taking care of your home and family at all times. We hope that our ADT security reviews will help you decide if this company is right for you.

8.5 Total Score
What Makes ADT Stand Out?

ADT has been around for over 140 years and has over 8 million customers across North America. Their long market presence has earned them impressive experience and their clients’ trust.

PROS
  • Moving costs are $0 in case you change locations
  • Same-day professional installation
  • Add-ons are customizable
  • 140+ years of home security experience
  • Professional monitoring
CONS
  • Hard to get a quote without an in-home assessment
  • Monitoring price goes up with add-ons and upgrades
  • Strict contract
User Rating: 3.39 (18 votes)

Plans and Prices

ADT home security offers these plans: Basic, Basic Wireless, ADT Pulse, and ADT Pulse + Video. The starting plan is quite affordable compared to starter plans from other security companies, and it offers everything you need to feel safe without breaking the bank. However, if you have a larger home, you might want to consider getting a larger package, as it will be more cost effective to purchase a bigger plan rather than use the basic one and add on equipment because the price goes up when the ADT home security system is upgraded.

Price: $27.99 per month + $99 activation fee

  • Security monitoring (landline required)
  • ADT wireless security system control panel
  • Wireless door and window sensors
  • Pet-friendly wireless motion detector
  • Window decal and yard sign

Price: $48.99 + $99 activation fee

  • Wireless security monitoring
  • CellGuard
  • ADT wireless security system control panel
  • Wireless door and window sensors
  • Pet-friendly wireless motion detector
  • Window decal and yard sign
  • Key fob

Price: $52.99 + activation fee

  • Wireless security monitoring
  • CellGuard
  • Mobile access and alerts
  • Wireless control panel
  • Wireless door and window sensors
  • Pet-friendly wireless motion detector
  • Window decal and yard sign
  • Key fob

Price: $58.99 + activation fee

  • Wireless security monitoring
  • CellGuard
  • Two-way voice intercom system
  • Mobile access and alerts
  • Wireless control panel
  • Wireless door and window sensors
  • Pet-friendly motion sensor
  • Window decal and yard sign
  • Key fob
  • Video cameras

Basic Plan Review

As we mentioned, this ADT service plan is the most affordable, and it contains all you need to secure your home. The catch is that a landline is required for it. If you have a larger home, this plan might not be right for you because the amount of equipment coming with it is limited. Also, make sure that you check the quote for your system in case you decide to add on equipment because the price will rise. Overall, this ADT alarm package is good but can get pricey with upgrades.  

Monitoring

A professional monitoring company will be monitoring the security system in your home, and in case an alarm or sensor is triggered, the monitoring company will get notified and send a dispatch team to the scene to see what’s going on. The great thing about ADT monitoring is that they have multiple monitoring locations, so they dispatch a team from the center closest to you.

Control Panel

This device acts as the center of your security system. It receives signals from other security devices in your home. For example, if a motion sensor is triggered, the sensor sends a notification to the control panel, which then notifies the monitoring company of suspicious activity, and they then dispatch a team to investigate.

Door and Window Sensors

This piece of ADT equipment lets you know when the doors and windows are being opened and closed. In case a potential intruder tries to tamper with a door or window, these sensors trigger and notify your control panel, which will alert the monitoring company, which will send a team to see what’s going on.

Pet-Friendly Motion Sensor

With infrared sensors, this motion detector is tripped when unauthorized people are moving about in your home. The best part about this detector is that it’s pet immune, so in case you leave your pets home while at work, you don’t have to worry about the ADT alarm system being falsely triggered.

Window Decal and Yard Sign

Although these aren’t pieces of high-tech equipment, they can be extremely useful. Putting up a sign and having a decal on your window can prevent burglars from entering your property. When intruders scout potential homes, chances are they will leave yours alone if they already know beforehand that it’s secured.

Basic Wireless Plan Review

This plan contains everything the Basic Plan has and a little more. This plan also gives you a key fob and CellGuard. Let’s take a closer look at the additional ADT security equipment and features in this plan.

Key Fob

This piece is super convenient as it allows you to arm and disarm your security system just by pressing a button. You can attach this piece on your keychain and carry it with you, so when you leave the house and get into your car, you can arm the system remotely, within 50 feet from the digital keypad.

CellGuard

Next, in our ADT reviews, the CellGuard feature makes sure that there are no lapses in cellular service in case of a storm, incident, or similar activity.

ADT Pulse Plan Review

This plan contains all the same features and services as the Basic Wireless Plan but with mobile access and alerts and a bit of home automation. Let’s take a closer look at these additions and see if the plan is for you in these ADT Pulse additional features’ reviews.

Mobile Access and Alerts

This is what turns your house into a smart home: the ability to monitor your home from anywhere at any time via mobile device. Through the ADT Pulse App you can access your home security and also receive notifications in case of an intrusion. This way you also know what goes down in your home, not just the monitoring company.

ADT Pulse App

Through this app, you gain a sense of control. It’s great to be able to adjust smart devices like lights or thermostats in addition to your security system. With this app you can do it all. And if you’re really into automation, you’ll also love that fact that you can reduce your energy bills by monitoring heating or lights remotely. Forgot to turn off the lights before leaving the house? Just switch them off via mobile phone!

ADT Pulse and Video Plan Review

This ADT security plan contains everything the ADT Pulse Plan has with the additional feature of live video monitoring and camera equipment. This plan is quite expensive compared to the competitors that also offer video surveillance. Let’s take a look at the new video addition.

Live Video

This option gives you video surveillance with live feed access and video cloud storage. You can peek into your home while on vacation via mobile device or computer at any time.

About the Company

ADT has been in the home security business for over 140 years. ADT reviews by BBB give them an A+ rating. Throughout their many years of service they’ve gained recognition in the industry, but most importantly, their customers trust them.

They are one of the largest companies in their niche and offer a variety of options for ADT landline and ADT wireless systems alike, with the option to incorporate home automation into the security system. They do require professional installation for all their systems; however, for the majority of locations, they provide same-day installation.

ADT Pulse

You can arm and disarm your security system remotely using your phone or computer with the ADT security system app. As mentioned before, you can get notifications via email or text in case of any unauthorized or suspicious activity. You can also create custom notifications that will notify you when your kid is back from school or when the dog walker picks the puppy up for a walk.

Professional Installation

Same day installation is not always available—it depends on the area you live in—but you can be sure it will be done by a professional. In the majority of cases, though, the installation is done on the same day, so you don’t have to organize your schedule or do it in intervals; just set that day aside for ADT alarm installation and see the magic happen.

Multiple Monitoring Centers

They currently have monitoring centers in four different locations. This is great: in case one center experiences a power outage or similar inconvenience, there are three more watching your back. Someone will always be there to dispatch a rescue team.

Customize Your System

When the professional Protect Your Home installer comes over, they can customize the system to your liking. They’ll do an evaluation of your home based on the ADT system you chose and give you advice on how to best protect your home, where the optimal places for system devices are, and what additional equipment would be useful to you.

Note that add-ons and system upgrades come at an extra cost, so make sure you ask for the total quote before you make a decision. Sometimes add-ons will result in extreme jumps in price compared to the monthly plan.  

ADT Equipment

 

Control Panel

This can be a touchscreen or a keypad. It represents the center point of your security system. It receives signals from other security devices and notifies the monitoring company of suspicious activity. Then the company sends a professional team to investigate.

 

 

Pet-Friendly Motion Sensor

This is triggered when motion is detected while you’re out of the house. With ADT security you don’t have to worry about your pet setting off the alarm (for pets up to 60 lbs). It sends a signal to the control panel, which then completes the rest of the alerting process.

 

 

Door and Window Sensors

These are placed at entry points and alert you when your doors or windows are being opened without your permission. In case one of these entry points are opened, you will be notified about it, and so will the monitoring company.

 

 

Key Fob

As we mentioned earlier in these ADT reviews, this is a tiny but practical device. Thanks to its small size, it’s an efficient way to remotely arm and disarm your system—within 50 ft from the control panel—and it even has a panic button you can press so that the monitoring company will send a team to your home’s rescue.

ADT FAQ

Is ADT the best home security system?

This depends entirely on what you are looking for. ADT has been in the security business for over a century, so if you are looking for a well-known, established company, then this is your best bet. It has pricy plans that get more expensive the more equipment you add on, but ADT provides a good and reliable system. We recommend you take a look at other company reviews before making a final decision.

How much does ADT cost a month?

The prices vary depending on the plan you choose. There are four main ADT plans available. Theis Basic Plan starts at $27.99, while their ADT Pulse and Video Plan adds up to $58.99 a month. There is also an activation fee that starts at $99. Prices vary depending on any additional equipment you opt for, so be sure to ask a company representative for the exact amount after including the add-ons.

How much is ADT Pulse a month?

The ADT Pulse plan is $52.99 a month, not including the activation fee or add-ons and upgrades. It also has an upfront cost starting at $125. It contains all the same standard ADT security services and equipment as the more basic packages but with a touch of home automation capabilities by using the ADT app to control your security system remotely, as well as the other smart features in your home.  

Do ADT cameras record?

They have video motion activation so they capture video clips when someone passes and triggers them; however, the ADT Pulse security cameras do not record audio. You can also access the video feed remotely through the app if you ever want to see what’s going on in your home while you are away.

Do you need a landline for ADT?

Not necessarily. Really only the basic plans require a landline. Based on your cellular connection, you can select other ADT home security systems. Whether you need a landline or not depends solely on the package you choose. Unfortunately, they did not give us any specific information on this, so the only way to find out is to have an ADT representative do an assessment of your home.

How much does it cost to install an ADT alarm system?

The packages you purchase have the price and monitoring fee included with the installation. Overall pricing will vary based on the package and amount of equipment, but for an idea, the basic packages can be $99 for installation. Essentially, the total cost for an ADT security installation can range from $99 to $199 based on your package and extra equipment (if any). The best and most accurate way to find out the exact price is to have the ADT team do an assessment of your home. They will advise you on the equipment placement and recommend a package that will suit your needs best.

What does ADT stand for?

ADT stands for American District Telegraph. Back in 1875, there were 57 different district telegraph companies that united and became ADT.

Is ADT NACOSS approved?

Yes, they are approved. NACOSS is currently known as NSI (National Security Inspectorate) and ADT is an approved burglar alarm installer according to NSI.

Summary

Our ADT reviews have been created by compiling customer testimonials and reviews, as well as reviews of the company’s website and customer service. Our goal is to make your decision process as simple as possible and to help you choose the best security system that will suit your home and fit your needs. However, we recommend that you take a look at other company reviews before making a final decision, and we sincerely hope that you found our ADT security reviews useful and informative. If you want to leave us your own review of ADT, please contact us.

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