One of the most daunting tasks for small businesses is making their websites and apps compliant with privacy laws and data laws across different regions. In this iubenda review, we will show you one of the safest and cheapest ways to do this.
What is iubenda?
If you have a website, it must be compliant with the privacy and data laws and regulations of the country you are doing business in. As a result, It can get pretty complicated and sometimes expensive, even when you have just one country in your portfolio.
The company is based in Italy but has offices all over the world. It provides services to more than 70,000 users, including MIT, Honda, Martini, and others. If you’ve read any of the iubenda reviews, you probably already know that they offer their services globally, cover eight different languages, and are leaders in their field.
What Makes iubenda Stand Out?
Iubenda offers complete attorney-level solutions to make its users’ apps and websites compliant with the regulations across multiple countries and regions. It’s important to mention that this is not a cheap one-time document creator but a continuous service. Iubenda GDPR compliance software is a 360-degree solution with more than 600 services to choose from. Users also get a legal backup and real-time policy updates.
- Market leader with more than 600 services
- All around lawyer-level solution
- Real-time policy updates
- Legal team support
- Free version
- It can be overwhelming due to the number of options
- The free version is limited
Iubenda Pricing Plans
The service is complex, and so are their pricing plans, which are divided into two basic types: Bundles and Custom plans.
Important note: Many people are wondering why they should pay a monthly fee for one-time document creation. The answer is simple – it’s not a one-time deal. The program integrates the legal pages into your website, and the legal teams constantly monitor any changes in local or international legislation.
Bundle plans are a cheaper option than custom plans and are designed for users who are still unsure of what they need from the service. As the user’s company grows, the initial plan can quickly expand to fit the company’s needs. There are two types of bundle plans:
- Personal: For $29 a year, you get one Privacy license and one Cookie Solution.
These plans are intended for companies that already know what they want and need. They are more extensive and provide more services.
- Basic: This is a free plan, and it comes with some limitations. You can get only four services and Facebook and Website privacy policies.
- Ultra: You get all the features of a Pro plan, but also document creation like Terms & Conditions and many others. The added features will cost you more, and the plan is $129 a year.
Depending on the plan and number of services and websites, prices can be really high but still cheaper than hiring law firms.
With iubenda, the legal pages are integrated into your website. That means that the company runs the Privacy, Terms & Conditions, and all other legal pages. That enables them to change the conditions whenever changes in legislation occur, and that you don’t have to worry about staying up to date on new laws and regulations yourself.
Since this is a comprehensive legal solution, with more than 600 services, this iubenda review will cover the most frequently used features, as they sufficiently cover most of the clients’ common needs.
These plans offer excellent legal support and you can easily upgrade as your company grows. If you need more specialized and complicated solutions, it’s best to consult the customer support team for the best result.
Some of the most popular services the company offers are:
Terms and Conditions Generator
This feature is optimized for eCommerce, SAAS, Marketplaces, and many more types of websites. It’s available in eight languages, customizable from more than 100 clauses, and created and updated by an international legal team. It can cover even the most complex legal needs. After finishing the guided setup process, you can integrate it using the widgets, embed function, or direct link. The company’s legal team will do the rest.
With the visual configurator, you can quickly and easily revise the text of the GDPR-ready cookie consent banner and adapt it to your website’s overall appearance. You can also block all scripts that install cookies before user consent. The process resumes automatically after the permission is given. The feature also comes with Europe’s TCF and CCPA Compliance Framework integrated.
You can choose from more than 1,500 clauses in eight languages so you can quickly generate and manage Privacy and Cookie Policies that perfectly suit your needs. Some of the most used clauses are Google Analytics, Google AdSense, and Facebook conversion tracking. The process is simple – after completing the customization, you proceed to integration, and iubenda will do the rest.
This feature enables you to record and manage GDPR consent and confidentiality preferences for your users. Most importantly, it keeps history of permissions for every user, and you will have all the data in one place. You can view and customize the consent records through a user-friendly dashboard and even add consents you got through other channels and while offline.
Internal Privacy Management
Using this feature, you can create a record of the processing activity. You can use some of the 1,500 pre-made solutions, assign members and processors, divide them by area and perform other tasks associated with GDPR records. You can also define security measures and retention policies for each data processing activity. In short, this enables you to make your company GDPR compliant easily.
iubenda vs TermsFeed
TermsFeed is the next competitor to iubenda. The difference between these two services is their primary operating principle. TermsFeed lets you generate documents you need for a one-time fee, while iubenda provides you with real-time updates and legal support. Iubenda regularly monitors the country legislation that your websites inhabit and for this reason, they charge a monthly fee rather than a one-time payment.
Iubenda Customer Support
The company provides support to its users through several channels:
- Online Forum: A place to get answers and support from iubenda users and the company itself.
- Articles and instruction documents: They host an extensive library with articles and instructions that can help you resolve most of the issues you might have.
- Direct messaging: You can send a message to the support team and receive an answer in no time.
iubenda Reviews Summary
iubenda is not just a simple legal page generator but a comprehensive legal solution for your website’s privacy and cookie requirements. For a monthly subscription, you get peace of mind knowing that you have a service that will alert you if there is any change in legislation or regulation. Even better, it’ll conduct an update in real-time on your website without you doing anything.
Thinking about whether you should invest in this tool? Our iubenda review suggests that it’s worth the money, especially if you run a complex company. Even if you have just one website, you could use the free version or the personal plan. With these basic plans, you’ll get the same legal support as you would get with the more complex programs and can easily upgrade them as your company grows.
People Also Ask
iubenda is a high-end paid service, but it does have a free version. As with any free version, the features are limited. With it, you can get only four services and Facebook and Website privacy policies. For some users, that might be enough, and for the rest, it’s just an insight into other advanced features and customization options this service provides.
Privacy policies are used to inform clients of the risks of sharing their information with you and also protect you from liability if the user claims you’ve misused their data without their permission. That’s why it’s important to keep a detailed record of users and their permissions.
It clearly defines whether that data remains confidential or the company shares it with third parties. Our iubenda review showed that it’s one of the best services on the market to keep your service GDPR compliant.