There are over a hundred companies that provide you with various types of security and plans, which can make deciding which system is the right one for your home confusing. We’ve put together this Xfinity home security review to help you weed out the outdated and promotional reviews and provide you with the latest information on the company and its services.
We review companies based on their equipment performance, customer service, product quality, and prices. Most importantly, we’ll let you know right here if Xfinity’s security system really is worth the money.
Searching through all the Xfinity home security reviews out there can be rough, we know. That’s why we made it so that you have all the information you need in one place.
Plans and Prices
There’s only one fixed plan you can get with this company. It’s $39.95 a month for the equipment, plus $9.95 a month for professional monitoring. This package entails 3 door/window sensors, 1 motion sensor, 1 Xfinity home security tablet, and 1 wireless keypad.
There’s a one-time installation fee of $99.99, and if you wish to add any equipment, there’s an additional cost of $49.95 per product, apart from the Xfinity home security camera, which has a $99.95 one-time installation fee. (Installation charges can vary based on location, so make sure to call and ask.)
To give an idea of cost, the standard package ($39.95/month) + monitoring ($9.95/month) + installation ($99.99) + 3 additional devices ($49.95 x 3=$149.85) totals $299.74 for the first month. And the following monthly charges would be $49.90. The additional prices and fee-waiver possibilities depend on your location, so we recommend that you give Xfinity a call and ask about the discounts and promotions for your area.
There’s a mandatory two-year Xfinity contract required with this company—and in order to end the contract, you’ll need to call them so that they can cancel the service for you. However, there’s also an Xfinity cancellation fee. If you cancel before the two years are complete, you will have to pay $230, which can be reduced by $10 depending on the number of months left in the contract.
One of the perks you don’t see with other companies is that Xfinity doesn’t charge a movers fee, so you can transfer your equipment to a different location free of charge. Since the Xfinity transfer service is free, this gives customers the option to feel safe and secure no matter where they end up.
ABOUT THE COMPANY
The Xfinity monthly cost is fixed and doesn’t include additional equipment charges. This is the package we mentioned above, and it includes 3 door/window sensors, 1 motion detector, 1 touchscreen controller, and 1 wireless keypad.
With this, you’ll have all you need to make sure your home is safe and secure. Through the mobile app, you can monitor and receive real-time notifications when a sensor or alarm is triggered. Plus, if you opt to buy the additional camera, you’ll be able to see live footage of your home.
These sensors are triggered based on the unauthorized opening and closing of doors and windows. If a door is opened, you’ll get an immediate notification on your phone, and the monitoring company will be notified. They’ll immediately dispatch a team to your home to see what happened and why the alarm was triggered.
Xfinity Home Security Sensors
These sensors are triggered when they detect motion. When this happens, you will receive an alert on your phone, and the monitoring company will also be alerted. They will then send a team out to your home to examine the situation.
Xfinity Home Touch Screen
This controller represents the center of your home security system. You can control all your devices through it by arming and disarming them, as well as tap into your camera feed.
Through this piece of equipment, you can arm and disarm your system and check its status. You can also send an alarm to the authorities by typing in a designated code.
Xfinity Home Securty App
Xfinity provides an app to download on your phone, and with it, you gain access to all your security devices. Through it, you can also arm and disarm your security system and check your camera feed from any location at any time. What’s more, you can use the app to control any third-party devices that Xfinity integrates with.
Frequently Asked Questions (FAQ)
WHAT IS THE COST OF XFINITY HOME SECURITY?
The prices vary depending on your location. The fixed monthly fee is $39.95 plus a monitoring fee of $9.95. Additional equipment is sold separately, and the installation cost may vary based on location. The standard one-time installation fee is $99.99. The initial costs can add up quickly, especially if you add more equipment to the basic package. Luckily, it’s only a one-time fee.
IS XFINITY HOME SECURITY ANY GOOD?
We think it is, especially after talking to the company’s incredibly helpful customer support. They were good about guiding us through our questions and concerns. And now that we’ve reviewed the security equipment, we can conclude that their system works and the equipment is new, has an appealing aesthetic, and is good quality.
WHAT’S INCLUDED IN XFINITY HOME SECURITY?
In the basic package you get 3 door and window sensors, 1 motion sensor, 1 touchpad, and 1 wireless keypad. Additional equipment comes at an extra cost. Since Xfinity has deals with many smart tech companies, you have a large selection of devices to choose from if you want to add more to your home security.
DOES XFINITY HOME HAVE CAMERAS?
Yes, it does. You can get a multipurpose indoor/outdoor camera that costs $199.95. Xfinity also has regular promotions, selling the camera for $99.95 to home security system buyers. Make sure to call and ask about the promotion prices and current offers.
CAN XFINITY HOME CAMERAS RECORD?
They can. With the purchase of a camera, you get free cloud storage and access to the camera’s footage. You can see the live video feed through your phone from any location, and you can also check past footage.
WHICH IS BETTER, ADT OR XFINITY HOME SECURITY?
ADT has cheaper monthly fees, but their equipment is more expensive. No one can tell you which one is better than the other, and if they do, they’re probably being paid to do so.