Link Interactive Review

Most Link Interactive reviews will tell you only the good side of this company, however, we will help you choose a system but also understand the process of selection. We understand how difficult it can be to find the top home security company to protect your home and loved ones. You need to be sure you can trust and rely on that company if ever you need to.

In order to make your decision process go smoothly and with the least amount of stress possible, we’ve compiled information that we hope will help you make your choice. We analyzed the products, customer service, and overall performance of Link home security to make sure you have all the information you need before putting your trust and home in somebody else’s hands.

TOTAL SCORE
6 / 10
USER RATING: 3.7

What Makes Link Interactive Stand Out?

This company offers a wide variety of equipment that’s great for home automation. Their services can turn your home into a perfect blend of smart technology and security.
PROS
  • Great customer service

  • Home automation

  • Customizable home security

  • No lengthy contracts required

  • DIY installation

CONS
  • Standard pack doesn’t have a mobile app

  • No broadband or landline options

PLANS AND PRICES

There are three main plans that Link Interactive security offers: Standard, Gold, and Elite. Their smallest plan is decently priced when compared to the competition, although it can’t be fully categorized as a cheaper option. However, there is a bit of flexibility when it comes to contracts. Usually companies have a mandatory three-year contract, but that isn’t the case here, so you can rest at ease knowing you don’t have to commit yourself to an extremely long period of time.

The Link Interactive contract can be one, two, or three years long. Their security system is customizable, so you can add on products and mix and match to create the security and smart home of your dreams. They have price transparency, so their product prices are listed right on their website. However, additional equipment does come at an extra cost, so make sure that when you start up your Link security, it falls in your price range.

Standard Plan
$ 30.99 / month

100% cellular monitoring

24/7 professional monitoring

Two-way communication with monitoring center

Intrusion, fire, and crash and smash alarm

Smoke, fire, and CO detectors

Link Interactive home automation

Remote control via web-enabled device

Energy management

Smart locks, lights, and thermostats

HD video monitoring

On demand, scheduled, and motion-activated video recording

Gold Plan
$ 35.99 / month

100% cellular monitoring

24/7 professional monitoring

Two-way communication with monitoring center

Intrusion, fire, and crash and smash alarm

Smoke, fire, and CO detectors

Link Interactive home automation

Remote control via web-enabled device

Energy management

Smart locks, lights, and thermostats

HD video monitoring

On demand, scheduled, and motion-activated video recording

Elite Plan
$ 40.99 / month

100% cellular monitoring

24/7 professional monitoring

Two-way communication with monitoring center

Intrusion, fire, and crash and smash alarm

Smoke, fire, and CO detectors

Link Interactive home automation

Remote control via web-enabled device

Energy management

Smart locks, lights, and thermostats

HD video monitoring

On demand, scheduled, and motion-activated video recording

STANDARD PLAN REVIEW

100% CELLULAR MONITORING

This is the safest monitoring option among the three. In fact, Link security doesn’t even offer landline or broadband monitoring options, so you don’t have to worry about someone cutting the lines or a dodgy internet connection.

24/7 PROFESSIONAL MONITORING

This means that someone is watching your back everyday, all day—the most important aspect of these Link Interactive reviews. The monitoring center is responsible for dispatching a first response team to your home in the event that an alarm is triggered.

TWO-WAY COMMUNICATION WITH MONITORING CENTER

This security company lets you communicate with the professional monitoring center through the control panel, so in case of an emergency, you can have someone online to walk you through the process and decide whether to contact emergency services.

INTRUSION, FIRE, AND CRASH AND SMASH ALARM

This Link Interactive equipment is sure to keep your home safe. Fire alarms detect abnormally high heat levels, which will send an alert to your control panel, then the monitoring center will notify the fire department. Same case goes for intrusions, only with the crash and smash feature, even if these alarms get damaged or the intruder tries to break them, the monitoring company will still get notified.

SMOKE, FIRE, AND CO DETECTORS

These Interactive security detectors can sense high and unnatural levels of CO and smoke, so you can be notified before any serious damage happens. In case of an emergency, these devices will be triggered and a first response team will be sent to the scene to handle the situation.

GOLD PLAN REVIEW

The Gold plan contains all of the benefits and equipment the Standard plan offers with a few additional features and pieces of Link Interactive security equipment. This plan also comes with home automation capabilities.

HOME AUTOMATION

This security company supports home automation, which means you can have the ability to remotely control your lights, smart thermostat, locks, and other compatible devices. Another useful feature for this section of our Link Interactive reviews is called Geoservice, and it is also included with this plan. It immediately arms your security system once your smartphone exits your property.

REMOTE CONTROL VIA WEB-ENABLED DEVICE

What better way to feel in control of your home than being able to control it from anywhere in the world and at any time via your smartphone or another web-enabled device. Through your Link Interactive login, you can access the app and arm and disarm your system, as well as control devices, with the click of a button.

ENERGY MANAGEMENT

With smart devices, such as thermostats, for example, you can monitor your energy expenditure and dial it down if you notice energy being wasted unnecessarily. You can also set timers to heat or cool when you want, and in case you forget to turn off the heating before leaving your home, just switch it off remotely through the Link Interactive app.

SMART LOCKS, LIGHTS, AND THERMOSTATS

Smart locks are incredibly convenient and practical to have installed. These door locks allow you to lock and unlock your home remotely so you can let medical assistants or caretakers in if needed, even your dog walker, without having to make copies of the key or leaving your office to let someone in. As for the smart lights and smart thermostat offered through the Link alarm, you can manage your energy, save a few dollars monthly, and control them remotely from anywhere.

ELITE PLAN REVIEW

This plan offers every service and feature as the Gold plan, only in this plan you will have the ability to enjoy video monitoring and take a peek into your home from any location via a web-enabled device.

HD VIDEO MONITORING

The Elite plan has security cameras included in the package. The Link Interactive camera also has night vision to ensure you are safe, day or night. There are indoor and outdoor cameras, and these cameras have HD resolution.

ON DEMAND, SCHEDULED, AND MOTION-ACTIVATED VIDEO RECORDING

You can set when you want the cameras to activate, like, for example, when you are at work. You can also access the camera feed from your web-enabled devices, and these cameras also have motion-trigger capabilities.

ABOUT THE COMPANY

The Link Interactive cost for monitoring is reasonably priced, and the complete customization ability is a great benefit for those who know exactly what they want. This company is known for its excellent customer service, and the fact that you can install the equipment yourself is an incredible money saver. Link has 100% cellular monitoring and doesn’t offer landline or broadband options.

Regardless of whether you rent or own a home, you can use this company’s services. Reviews on Link Interactive by the BBB give Link an A+ rating. Their home automation equipment combined with their security systems is sure to make your home safe and smart. No matter which package you select, know that you will be protected.

HOME AUTOMATION

Link Interactive has a huge selection of top-quality equipment that permits you to have total control over your home by using your web-enabled device. They have Z-Wave lights and Lamp Modules, through which you can manage the lights, and even a smart garage door kit that gives you the ability to control that door remotely.Among other Link Interactive smart home equipment, they have smart thermostats, so you can adjust your temperature and save on energy, as well as reduce your monthly bills, and the smart locks are a great way to never worry about keys again.

DIY INSTALLATION

They took total customization one step further and have given you the freedom to set up the devices wherever you want in your home. This is great because you will save on installation costs, which can be pretty hefty if you take their competition as a reference. Don’t worry, the Link Interactive customer service is always there to help you if you have any questions, and they can guide you through the process.

SHIPPING, SET-UP, AND SUPPORT IS FREE

Those who decide to go with the Gold or Elite plan will have a completely pampered experience. The majority of their competition charges around $300 for these things. With these two plans, shipping is free and so is the set-up and support. Basically, all you have to do is pay your monthly fee, and that’s it! The Link Interactive deals prepared for the customers who select larger plans come with the benefit of not having to lift a finger.

FLEXIBLE CONTRACTS

By flexible, we mean that you actually have a choice with this company. Usually there’s only a binding 36-month contract with home security companies. This can sometimes be a little too much if you’re unsure about the system or company or maybe you want to move to another country someday.Link Interactive contract durations are 12 months, 24 months, or 36 months. They give you an option to start with the shortest one, and once you feel like they’re the right company for you, you can sign a longer contract.

100% CELLULAR MONITORING

This company does not have landline or broadband monitoring, and for good reason! Cellular monitoring is the safest and most stable monitoring option you could opt for. With landlines, it’s easy for intruders to cut the wires, and for the broadband monitoring type, a weak network or power outage could mean serious damage.

LINK INTERACTIVE EQUIPMENT

Go! Control Panel and Cell Module

GO! CONTROL PANEL AND CELL MODULE (INCLUDED IN THE PLAN)

This touchscreen panel is the brain of your entire security system. It has two-way communication, so in case of an emergency, you will have the ability to speak directly to a representative from the monitoring center and request help.
door and window sensor

DOOR AND WINDOW SENSORS (PRICE: $22)

These wireless sensors can detect when someone unauthorized is opening or closing your doors and windows. They are slick looking to prevent potential burglars from noticing them.
recessed door sensor

RECESSED DOOR SENSOR (PRICE: $34)

The recessed door sensor can be hidden in your Link Interactive home. These sensors lay hidden in the door sash or frame. They do require a drill for installation, but you can be sure they will be invisible to everyone.
motion sensor

MOTION SENSOR (PRICE: $53)

These sensors are triggered when they detect movement. If someone trips these sensors, it will send a notification to your control panel, which will notify the monitoring center, and they wil